Overview
Tickets, incidents and partner issues from a service desk, an incident platform and a partner channel, synthetic by default, plus a handful of real incidents captured once from the owner's own Rootly and Jira accounts, unified into one queue. A personal portfolio demo, not a production tool.
- Correlated automatically. The same underlying problem reported in two different tools gets linked here with a confidence score and the evidence behind it, not just asserted. Real records from Jira and Rootly were linked this way at 97% confidence. See it linked →
- Short on time? A two-and-a-half-minute narrated walkthrough covers every screen. Watch it →
- SLA scored per audience. Internal, consumer and partner get separate scorecards and separately-tiered targets, never one blended number. SLA health →
- Mostly synthetic, a little real. Rows marked Live are genuinely captured from the owner's own trial accounts, replayed rather than fetched live, and never correlated with the invented signals.
- Everything here is computed, not scripted. Move the threshold slider, edit an SLA target, or add your own source, and the numbers recompute live in this browser. Connect a source →
- Nothing you change leaves this browser. Dismissals, SLA edits and the change history are local only, hash-chained so what's logged can be checked, not just trusted.
- Where to go next. This Queue is every signal in one place; Correlation explains why some got linked and some didn't; SLA health scores the three audiences separately; Connect a source proves the architecture is real. For the full build story, the tech stack and every test that passed, see About →
Unified queue
One list across every connected tool. Each signal keeps its source badge; where separate tools are describing the same underlying problem, the row links to the correlation that explains why.
Signals
31
from 6 sources
Correlation groups
5
likely shared root causes
Signals in a group
15
of 31
Standalone
16
deliberately left unlinked
13 real records captured from Jira and Rootly (latest capture 2 Oct 2026, 11:11 UTC) sit alongside the synthetic signals, marked Live. Real and synthetic signals are never correlated with each other.
Showing 31 of 31
- Service DeskSD-106
Customers locked out after repeated sign-in attempts they did not make
identity · open 1h 10m
- Service DeskSD-104
Request: laptop and accounts for incoming contractor
workplace · open 1h 30m
InternalLowOpenStandalone - Incident PlatformINC-206
Security incident: suspected credential-stuffing against customer sign-in
authentication · open 1h 35m
- Security OperationsSEC-401
Alert: spike in failed sign-ins from unrecognised locations across many accounts
authentication · open 1h 40m
- Partner ChannelPC-302
Halcyon Travel: booking applications timing out at final step
Halcyon Travel · partner portal · open 2h 30m
Linked to change CHG-1006 (normal, release the redesigned application form), deployed 2h 40m before · 60% confidence
Supplier (invented): Hollowfen Hosting
- Incident PlatformINC-202
Synthetic check failing: partner portal submit endpoint p95 above 8s
partner portal · open 2h 40m
Linked to change CHG-1006 (normal, release the redesigned application form), deployed 2h 30m before · 63% confidence
Supplier (invented): Hollowfen Hosting
- Partner ChannelPC-301
Meridian Retail: customer applications taking minutes to submit
Meridian Retail · partner portal · open 2h 52m
Linked to change CHG-1006 (normal, release the redesigned application form), deployed 2h 18m before · 66% confidence
Supplier (invented): Hollowfen Hosting
- Partner ChannelPC-304
Brightwater Foods: request for updated API documentation
Brightwater Foods · partner api · open 3h 2m
PartnerLowOpenStandalone - Incident PlatformINC-201
P2 — elevated latency on partner-facing API gateway
partner api · open 3h 5m
Supplier (invented): Hollowfen Hosting
- Service DeskSD-101
Users reporting slow application submission on partner portal
partner portal · open 3h 20m
Linked to change CHG-1006 (normal, release the redesigned application form), deployed 1h 50m before · 73% confidence
Supplier (invented): Hollowfen Hosting
- Incident PlatformINC-205
Disk usage warning on reporting database replica
data platform · open 3h 30m
Linked to change CHG-1017 (standard, change ingestion batch size), deployed 1h 30m before · 78% confidence
InternalMediumOpenStandalone - Partner ChannelPC-305
Lumen & Oak: invoice PDF shows wrong tax label
Lumen & Oak · billing · open 5h 30m
PartnerMediumOpenStandalone - Partner ChannelPC-303
Kestrel Logistics: yesterday's settlement file has not arrived
Kestrel Logistics · payments · open 10h 10m
Linked to change CHG-1001 (normal, update card-payment routing rules), deployed 1h 50m before · 73% confidence
Supplier (invented): Wrenmoor Batch Services
- Service DeskSD-103
Finance ops: nightly settlement report incomplete
payments · open 10h 40m
Linked to change CHG-1001 (normal, update card-payment routing rules), deployed 1h 20m before · 80% confidence
Supplier (invented): Wrenmoor Batch Services
- Incident PlatformINC-204
Settlement batch job exceeded runtime and was terminated
payments · open 10h 55m
Linked to change CHG-1001 (normal, update card-payment routing rules), deployed 1h 5m before · 84% confidence
Overnight batch (Nightly settlement batch, Wrenmoor Batch Services): due by 17 Oct 2026, 04:01 UTC; terminated before completing · completion target breached
Supplier (invented): Wrenmoor Batch Services
- Service DeskSD-105
Customer asks how to change the address on their profile
identity · open 20h
ConsumerLowOpenStandalone - Incident PlatformINC-203
Elevated failure rate sending SMS one-time passcodes through messaging provider
authentication · open for 5h 20m
Linked to change CHG-1026 (standard, raise the login rate-limit threshold), deployed 1h 25m before · 79% confidence
Supplier (invented): Quillfeather Messaging
- Service DeskSD-102
Customers not receiving one-time passcodes at login
identity · open for 5h 30m
Supplier (invented): Quillfeather Messaging
- JiraLiveKAN-4
Intermittent 502s reported via partner integrations hitting the API gateway
partner api · open 15d 3h
Source service: db-production-database · mapped to: partner api (title mentions the API or API gateway)
- RootlyLive6
[Demo] Nightly reporting job failure delayed dashboards
data platform · open 15d 3h
Source service: db-production-database · mapped to: data platform (title mentions ingestion, a reporting job or a pipeline)
InternalMediumInvestigatingStandalone - RootlyLive7
[Demo] Intermittent DNS resolution failures on the API gateway
partner api · open 15d 3h
Source service: db-production-database · mapped to: partner api (title mentions the API or API gateway)
- RootlyLive2
[Demo] Checkout API elevated error rate after deploy
payments · open 15d 3h
Source service: db-production-database · mapped to: payments (title mentions checkout or payment)
InternalCriticalInvestigatingStandalone - RootlyLive12
[Demo] Elevated checkout errors — investigating a bad deploy
payments · open for 18h 17m
Source service: db-production-database · mapped to: payments (title mentions checkout or payment)
InternalCriticalResolvedStandalone - RootlyLive9
[Demo] Data ingestion pipeline falling behind
data platform · open for 18h 17m
Source service: db-production-database · mapped to: data platform (title mentions ingestion, a reporting job or a pipeline)
InternalMediumResolvedStandalone - RootlyLive8
[Demo] Elevated 5xx errors on the public API
partner api · open for 19h 17m
Source service: db-production-database · mapped to: partner api (title mentions the API or API gateway)
InternalHighResolvedStandalone - RootlyLive11
[Demo] Transactional email delivery delays
other · open 59d 3h
Source service: db-production-database · mapped to: other (no title rule matched)
InternalHighInvestigatingStandalone - RootlyLive10
[Demo] CDN misconfiguration served stale assets
other · open 59d 4h
Source service: db-production-database · mapped to: other (no title rule matched)
InternalMediumInvestigatingStandalone - RootlyLive4
[Demo] Login latency spike during peak traffic
authentication · open for 38m
Source service: db-production-database · mapped to: authentication (title mentions login, sign-in or password)
InternalHighResolvedStandalone - RootlyLive1
[Demo] Primary database failover caused checkout & payments outage
payments · open for 5h
Source service: db-production-database · mapped to: payments (title mentions checkout or payment)
InternalCriticalResolvedStandalone - RootlyLive3
[Demo] Payment webhook processing backlog
payments · open for 58m
Source service: db-production-database · mapped to: payments (title mentions checkout or payment)
InternalHighResolvedStandalone - RootlyLive5
[Demo] Search results degraded after cache eviction
other · open for 41m
Source service: db-production-database · mapped to: other (no title rule matched)
InternalMediumResolvedStandalone